Tag Archives: social media

What Pulp Fiction Can Teach Us About Internet “Trolls”

I am all about practicing proper etiquette online.  I am also all about being truthful.  Somewhere in between I find it can get a little blurry.

Internet Trolls, Social MediaTrolls

There has been much written about “trolls” – the Wikipedia definition of a troll is as follows:

In Internet slang, a troll is someone who posts inflammatory,[2] extraneous, or off-topic messages in an online community, such as an online discussion forum, chat room, or blog, with the primary intent of provoking readers into an emotional response[3] or of otherwise disrupting normal on-topic discussion.

I have yet to see any trolls on this blog (hope I didn’t just jinx it), but I find the above description to be a little subjective.  “Extraneous or off-topic messages” intended to provoke are obviously inappropriate, but I wonder about  the “inflammatory” messages.  Is posting a different opinion automatically a bad thing as long as you aren’t being mean or blatantly offensive?  Certainly people could view that as inflammatory, but can’t debate be healthy as opposed to everyone just agreeing and patting each other on the back?  Besides, intent is hard to measure and someone could get upset and have an emotional response even though no offense was intended or expected…  People blog, post, and tweet expecting and hoping for responses, so shouldn’t they be prepared for different viewpoints?  It reminds me of a scene in Pulp Fiction where Mia Wallace and Vincent Vega are having dinner at Jack Rabbit Slim’s (you can actually read the entire script here– pretty cool):

                                  VINCENT
                       Actually, there's something I've
                       wanted to ask you about, but you
                       seem like a nice person, and I
                       didn't want to offend you.

                                  MIA
                       Oooohhhh, this doesn't sound like
                       mindless, boring, getting-to-know-
                       you chit-chat.  This sounds like
                       you actually have something to say.

                                  VINCENT
                       Only if you promise not to get
                       offended.

                                  MIA
                       You can't promise something like
                       that.  I have no idea what you're
                       gonna ask.  You could ask me what
                       you're gonna ask me, and my natural
                       response could be to be offended.
                       Then, through no fault of my own, I
                       woulda broken my promise.

Who is really the troll?

As far as I’m concerned just follow a few rules and use discretion and you should generally be okay.  I’ve gotten better at this as I’ve gotten older – I’ve grown up (a little) and owning a business that is really a people business has given me new and varied perspectives.  Besides, representing a brand online forces you to exercise restraint and diplomacy.

1) Be nice to people

2) Choose your words carefully knowing that a typed message can be interpreted differently than when you say it out loud.

3) Be careful talking about religion or politics and maybe think twice about bringing it up at all in a public forum – strangers will likely attack you.

4) Remember 1,2, and 3 but – don’t be scared to share your thoughts.  If someone attacks you for a thoughtful comment that doesn’t fall exactly into line with the opinion of the blogger and his/her minions then who is really the troll?  A blogger who bullies people into fear of reprisals if they disagree is a blogger you may not want to follow.

What about you?  Have you been attacked by a troll?  Have you been accused of being one?

The Frameable Faces Blog “Quest for Guests”!

The Frameable Faces "Quest For Guests"!

 

One of the themes we’ve tried to instill in our studio is that of community.  We see Frameable Faces not just as the studio you can visit at the Orchard Mall, but as all of us – especially our clients who really are the Frameable Faces (or #Frameables as we like to tweet them).  As our blog evolves and grows we thought it would be a splendid idea to get more of you involved and so the “Quest for Guests” idea was born!  We would like to open this up just to Frameables (our clients) for starters and see where it goes, but the idea is to have someone write a guest post for our blog.  There are a couple of basic parameters involved:

1.  The article does not have to be about Frameable Faces nor does it need to be photography related – it can be but it doesn’t have to be.

2.  The article should provide some value whether it’s informative, or simply entertaining.  We prefer not to go overly heavy or serious.  If you have your own blog or business we definitely want to highlight that!  But here’s the key – don’t make the post a commercial or sales pitch for your business.  Write an article that will help people – demonstrate your expertise with some helpful tips.  If you have a blog of your own which is simply your outlet for your thoughts then give us a couple of your thoughts or even a good story.  If you are a fan of our blog, don’t have a business of your own or a blog but feel you have something to add to the conversation feel free to do that too!

3.  The article should ideally be 500-800 words and include at least one related image (if you are struggling with the image part let us know and we can help you).  Also include a short 2-3 sentence bio, a bio image (125×125 pixels is a good guide but we can help you with that too), a good title for your post, and links you want us to include (website, fb, twitter etc.).

4.  Send your article in an email to doug@frameablefaces.com.  We’ll scan it for typos etc. and let you know if there are any minor changes before we post it.  Keep in mind that dependent on the number of posts we receive and/or the subject matter we can’t guarantee that your post will be published.  We hope you understand.

We are excited to see where this goes and we hope the Frameables will get to know each other a little better!  We hope you will enjoy reading a guest post and that you will comment and join in!

 

5 Ways to Use Social Media to Your Advantage…… as a Person!

At Frameable Faces we spend a lot of time on social media and facebook in particular.  Sure it’s primarily how we market our business and I personally spend a ton of time on the various platforms because I consult on on the side, but it also dominates much of the conversation with our clients in general because we post sneak peaks and/or video clips from the sessions on facebook, this blog, YouTube, even Google + a little, and we tweet as well so it’s just naturally a popular topic.  We also pin, use LinkedIn (although frankly we have a ways to go on LinkedIn as a brand) and a few of the others.  Social Media, 5 Ways to Use Social MediaBased on my own observations I’m not sure the typical casual end user knows where to go for help to get more out of social media for themselves.  The social media “gurus” focus much of their content on how brands can build and engage with their peeps, but who is helping the customers to get the most out of social media?  People still seem to get frustrated with facebook or don’t quite get twitter for example.  So while this is by no means a comprehensive list I thought I’d provide a few of my own tips to help you manage and benefit from the information available on social media platforms.

1.  “Like” and more importantly interact with your favorite brands on facebook.  More and more companies are dedicating resources to maintaining a presence on facebook and interacting with their customers there.  The company website will have information sure, but you can usually interact with your favorite store, restaurant or TV show in daily discussions if you like on facebook.  Keep in mind that hitting the “like” button, adding a comment to the conversation or even sharing something you find really worthwhile with your facebook friends will help ensure that future posts from that brand continue to show up prominently in your news feed.  This is why the interact part is so key.  Plus by liking, commenting and sharing you are putting your own stamp of approval on things that are important to you for others to see (which is one of the social aspects of social media).  So as you can see you can essentially craft your own personal flow of the information you care about on facebook.

2.  The “unsubscribe” button is your friend.  If that annoying acquaintance from high school finds you and insists on telling the world that it’s cold outside every time it’s, uh….well…. cold outside, or that they didn’t sleep well, or who you should vote for, you can just hover over their status update and unsubscribe from their updates.  This goes for all of your settings when it comes to customizing your content and your privacy.  I still hear a lot of people say they don’t want to be on facebook or don’t like facebook because they don’t want people to know a bunch of information about them, they don’t want to be in contact with a bunch of people from high school they don’t care about, or they don’t care what people ate for breakfast.  Facebook has evolved a lot over the last couple of years and you don’t have to share anything you don’t want to share, you can select who sees what, and you can unsubscribe from annoying status updates without potentially hurting someone’s feelings by de-friending them.  These are all easy and intuitive tools and if you don’t understand them then ask someone who does.  It’s very easy to tailor facebook to your interests so that it becomes a valuable source of information while still filtering all the noise.

3.  Follow your favorite brands, news outlets, blogs and teams on twitter.  If facebook can function as a good flow of information and interaction with friends and brands, twitter can positively be your personal AP wire.  I remember when the first smartphones came out and were shortly followed by sports scores apps where you could pick the teams you cared about to get updated scores.  Cool right?  Except they never worked, you had to launch the app to get the updates and then they were barely ever updated.  Now many sports teams will tweet frequent updates during a game beyond just the score, including stats and even brief mentions about how rowdy the crowd is or if the momentum has shifted.  If you want to follow the Detroit News you’ll get breaking news throughout the day.  If you follow local blogs you can get updates on what’s happening around town.  If you follow your favorite brands you can get updates on their products and content related to those products.  You can tweet and retweet as well and build relationships but you don’t necessarily have to to get a lot out of twitter.

4.  Make use of lists on twitter.  If you start to really dig twitter and find that it’s a great way to stay up to speed on the things you like you may start to find that following too many tweets becomes a little overwhelming.  Unlike facebook where your interaction and/or unsubscribing can help shape your news feed, on twitter you are either following or unfollowing a tweeter and that’s pretty much it.  You might miss some tweets you may have cared more about because they quickly made their way down the wire behind a slew of other tweets from all the tweeters you are following.  That’s where the use of lists can come in handy.  You can create lists within twitter and name them by category, slot all the different feeds into the categories and then view the feed for each category.  Some of our lists (most of which I’ve left as publicly viewable if you’re interested – you can even subscribe to them) are “Social Media focused”, “Local Detroit / Michigan”, “Photography” and “Bloggers”.

5.  Have fun and be smart about it.  This is general advice but people often talk about how each new platform is just a new “time suck” – a way to keep themselves from being less productive.  Pinterest for example can certainly be that way, but if you think about it as the virtual pinboard that it was designed to be then it can be useful – as if you were pinning things up on a board in your kitchen for use later.  YouTube?  Subscribe to the official channels of brands, people, teams, things that are of interest to you instead of just aimlessly searching for the new fun popular videos.

What are your favorite tips?  Now it’s your turn to interact – remember?

Blogging Revisited

So….. we had a meeting with my friend and new guru Melissa Brodsky this morning and I am very excited! You see, Missy is an incredible and very accomplished writer and blogger and she knows her way around social media. I’ve mentioned her blog www.rockanddrool.com before and if you don’t follow it then you can’t be my friend anymore. Okay maybe that was a little strong. But you really should check it out – it’s fantabulous.

As most of you know I spend a lot of time updating our facebook pages and scouring the web for cool content that I think y’all will enjoy and get some use from. I tweet, I set us up with a page on LinkedIn and connect with people there, I’ve got Frameable Faces going on Foursquare, Yelp, YouTube……

It’s now time to revisit and take our blog seriously.

Little by little our online presence has morphed and grown quite a bit and this blog will once again become an important piece to the puzzle that should allow us a more robust platform and outlet for our creative energies (read – Doug can write and post more stuff), help us expand our reach, and help tie the strategy together.

All of those details might not mean a ton to all of you, but I know there are a decent number of frameables who are into this subject and regardless we just like to let you know what we’re doing and why. The blog gives us some additional flexibility and another way to build relationships online. We will continue to post on facebook and we will let you know when there is something to see here (which will be often) and we will ask you to continue to leave your comments, feedback, questions and come along for the ride! Feel free to leave a comment below and let us know what you think! The frameables are the reason we are here and we look forward to giving back to you!